ADA Grievance Procedure
Summary of Byron Park District Grievance Procedure Under the Americans with Disabilities Act This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits of the Byron Park District. Complaints alleging discrimination on the basis of disability regarding employment matters are addressed in the Park District's Personnel Policy Manual. A complaint regarding services, activities, programs or benefits of the Byron Park District should be in writing and contain information about the alleged discrimination such as name of complainant, address of complainant, phone number of complainant, the location, date, and a description of the issue. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request to the ADA Coordinator for the Byron Park District. The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 90 calendar days after the alleged violation to:
500 N. Colfax St., Door #55, Byron, IL 61010
Within 15 business days after receipt of the complaint, Paul Zepezauer or his designee will communicate or meet with the complainant to discuss the complaint and the possible resolutions. Within 15 business days of the meeting or the filing of the complaint, whichever is later, Paul Zepezauer or his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille or audio tape. The response will explain the position of the Byron Park District and offer options for prompt and substantive resolution of the complaint. If the response by Paul Zepezauer or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 business days after receipt of the response to the Board Secretary of the Byron Park District Board of Commissioners. Within 35 business days after receipt of the appeal, the Board will meet to discuss the complaint and possible resolutions. Within 10 business days after the meeting, the Board will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint. The decision of the Board may not be appealed and is final. All written complaints received by Paul Zepezauer or his designee, appeals to the Board, and responses will be retained by the Byron Park District for at least three years.
Due to the large amount of information available in the Byron Park District Program Guide, errors before or after publication may occur. We apologize for any errors and we will advise you of any changes as quickly as possible. We will also attempt to keep information on our website as current as possible. Thank you for your patience and understanding when these situations arise.
Your satisfaction is our top priority. If you are not 100% satisfied with any of our parks, programs or facilities, please do not hesitate to let us know.
Definition of Residencey
If your permanent resident address is within the Byron Park District boundaries, you will be charged the resident rate. Proof of residency, such as a driver's license, rental lease, voter's registration, or property tax-statement may be required.
Important Safety Information
The Byron Park District is committed to conducting its recreation programs and activities in the safest manner possible and holds the safety of participants in the highest regard. Participants and parents registering their child in recreation programs must recognize, however, that there is an inherent risk of injury when choosing to participate in recreation activities. The Byron Park District continually strives to reduce such risks and insists that all participants follow safety rules and instructions which have been designed to protect the participant's safety. Please recognize the Byron Park District does not carry medical accident insurance for injuries sustained in its programs. The cost of such would make program fees prohibitive; therefore, each person registering themselves or a family member in a recreation program/activity should review their own medical insurance policy for coverage. The Byron Park District is required to have all program participants or legal guardians, sign a Liability Waiver and Release Form at the time of registration. This form must be signed prior to participation in any Park District program.
The Byron Park District is proud to share the use of Byron C.U.S.D. #226's facilities. The Intergovernmental Agreement allows the shared usage by both School and Park District, with school and extracurricular activities having priority. The Byron PE Center, Outdoor Sports Complex, pool and racquetball courts provide a beautiful and functional state-of-the-art facility. We ask for your cooperation in helping to maintain these buildings and grounds by strictly adhering to all rules and guidelines that have been established.
Locker Room/Restroom Policy
Children over the age of 5 will not be permitted in the locker rooms/restrooms of the opposite sex. Children must be prepared to change their clothing or walk through the locker room/restroom on their own, if necessary. When possible, the Byron Park District recommends that a parent or adult chaperone of the same sex accompany the child through the locker room/restroom.*
*Pool Locker Rooms - If this is not possible, then please seek the assistance of a attendant for entry to the pool.
Tree, Bench & Paver Donation Program
The Byron Park District Tree, Bench, and Paver Donation Program is a great way to recognize a special person or event in your life through a lasting gift to your community. Tree donations help beautify the community by providing a healthier environment and a habitat for birds and other animals. Bench donations provide places for rest and relaxation, allowing everyone to enjoy the beauty of Byron parks. Celebrate an anniversary, milestone birthday or to recognize a mentor, coach or teacher through the donation of a personalized paver.
On occasion, the Park District staff may take photos of participants enrolled in Park District programs, classes, and events or patrons on Park District properties and/or parks. Please be aware that these photos are for Park District use only and may be used in future catalogs, brochures, web site, pamphlets, fliers, or displays. The Byron Park District reserves the right to restrict photography at all park district events.
The Byron Park District does its best to accommodate those individuals with special needs. If you or your family members need any special assistance with a program, please contact us at 815-234-8435 to let us know and we will do our best to assist you.
A full refund will be given for the following reasons:
- If a program is cancelled for any reason.
- If refund is requested seven days prior to the start of the program.
- Illness or injury (we reserve the right to request a doctor's note).
There will be a $29 fee assessed for all returned checks.
A Special Thank You
The Byron Park District Board of Commissioners and Park District Administrative Staff extend their appreciation to our program participants, Byron Community School District, Byron Police Department, Byron Fire Protection District, Byron Forest Preserve District, Byron Township, and service organizations and clubs for their cooperation and support of Byron Park District programs.